Terms & Conditions

Last Updated: December 6, 2025

1. Acceptance of Terms

By accessing and using the Edexcel College platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services Description

We provide an online platform that connects students (or their parents/guardians) with qualified tutors for live, interactive tutoring sessions. We are not responsible for the specific content of the tutoring sessions, which is managed by the independent tutors.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

4. Payments and Billing

Secure payment processing
PCI-DSS compliant
No card data stored on our servers
Advance payment required

5. Session Scheduling and Cancellation

24-Hour Notice

Sessions must be cancelled at least 24 hours in advance

No-Show Policy

No-shows will be charged the full session fee

Tutor Cancellations

Tutors may cancel sessions with appropriate notice

6. Intellectual Property

All content provided by tutors during sessions (including notes, lesson plans, and materials) is the intellectual property of the tutor or Edexcel College. You may not record, reproduce, or distribute session content without prior written consent.

7. Prohibited Uses

You may not use our service for any illegal or unauthorized purpose. You must not transmit any worms or viruses or any code of a destructive nature. Harassment of tutors or other users is strictly forbidden and will result in immediate account termination.

Prohibited Uses: Harassment, illegal activities, or disruptive behavior will result in immediate account termination.
Important: By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Refund Policy.
Contact: For any questions about these terms, please contact us at admin@edexcel.college.